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Creation workshop please check input projector
Creation workshop please check input projector







Once the every thing is done, validate the workflow and publish the workflow.īelow video will give you practical demonstration that how we can create the workflow in servicenow:Īttach Workflow in Service Request catalog Item: Below are the steps to attach workflow in ServiceNow catalog item:.Same as above we can select other activities as per as requirement.select Approval user activity and move it to the editor section. Lets say we want approval after the catalog item is ordered.Now from core tab available on the right, we can select the activities we want and move it to editor section where already have to activity start and end.If we want that workflow will trigger based on any condition then we can create condition.Give workflow name and select table "sc_req_item".Navigate to Workflow Editor available in left side menu options.Steps to Design the workflow in servicenow: Using these core activities we can design the workflow.

CREATION WORKSHOP PLEASE CHECK INPUT PROJECTOR MANUAL

In Workflow editor there are lots of core activities such as Approvals (Group approval, User Approval, Approval Action, Manual Approval etc, Conditions (If, Switch, Wait for condition, Wait of WF Event), Notifications (Create Event, Notification), Sub flows, Tasks (Catalog Task, Create Task), Timer and Utilities (Branch, Join, Return Value, Run Script, Set Values, Turnstile, Unlock etc). Such as approvals, notifications, call other workflows, rollback, various conditions, timer etc. Workflow decides that how the request item fulfillment will be done from start till end, each any every step or level of the requirement has to be designed in workflow. A Workflow automates and visualizes a multi-step process as a sequence of activities. Workflow is used to design service request fulfillment process. Workflow can be created through graphical editor tool (Workflow editor). Please find video at the bottom of the page.ĭesign Workflow of ServiceNow Catalog Item: If form is the body of catalog item then workflow is the soul of catalog item. To see the practical implementation of ServiceNow Catalog Item. This will display how the form will look like to end user.

  • Now to verify the form, click on try it button available on the right top corner.
  • (If we want to create more fields on a catalog item form, we can create the same way we have created requested for field, but we have to select the type field accordingly to the requirement). Let's select "sys_user" table for Requested for field.
  • Select type specification tab, select table in Reference field.
  • (basically this name has been used at the time of coding)
  • Navigate to Question tab at the bottom, Give Question name (it is basically a label name displayed in the form), after giving question and pressing the tab key, Name field auto populated or you can also give it by yourself.
  • Give order (let say give value 100, basically order decides the sequence of display, field having the minimum order number will display on the top of the form).
  • Give Type (for example: for requested field, choose reference type.
  • Click on new button available in Variable tab.
  • Now lets create field such as Requested For.
  • Open Variable Tab ( variable is basically used to create the fields, fields which are available in the form).
  • creation workshop please check input projector

    Once the form get saved, below related list will appeared.

    creation workshop please check input projector creation workshop please check input projector

    Provide description and short description, want to display on Catalog Item.Navigate to Maintain Item module available on left side modules list.Below is the complete explanation of all three things required to create catalog item in servicenow.ĭesign Service Catalog Item Form: Steps to develop form of Catalog item in ServiceNow :







    Creation workshop please check input projector